Information Security Policy


Centrika Ltd management recognizes the need to secure systems and person data by implementing security measures that ensure cyber resilient and protects the confidentiality, integrity and availability of information assets from all threats in relation to the processing, transmitting and storing sensitive information of Centrika’s customers.

Centrika is also striving to ensure compliance with applicable laws, regulations and industry information security standards to secure your information from unauthorized access and use, accidental or unlawful alternation and destruction, and other unlawful or unauthorized forms of processing.

Further, we are dedicated to continue working hard to ensure the safety of our customers’ data, put extra effort to improve all customer service channels. To realize this, Centrika has set policy objectives outlined below to guide the achievement of our vision and mission. Additionally, our employees and service providers / partners are bound by Codes of Conduct and Confidentiality clause which require them to protect the confidentiality of personal information they access.

 Ensuring the business continuity, by minimize the business risk
 Protect Centrika’s ability to function and enable a safe operation of applications implemented on IT systems
 Protect data collected used by Centrika while also safeguarding the technology used
 To ensure the preservation of confidentiality, integrity and availability of systems and information used by Centrika.

The scope of the information security encompasses all Centrika facilities, information assets, Centrika employees, contractors and third parties. It is applicable to all information including but not limited to customer collected information, system’s generated information, processing generated information and stored by various systems and functional units at Centrika to efficiently deliver customer services

This policy is summary of approved communicated Information Security Policy with reference number Centrika-ISMS-501 ISP.